Last Updated: January 1, 2025

Soul Mate (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://soulmate.website/) and mobile application (the “App”). Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, and other identifiable information you provide.
  • Device Information: IP address, device type, operating system, and mobile network.
  • Usage Data: How you interact with our website/App (e.g., pages visited, features used).
  • Location Data: With your permission, we may collect your geolocation.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services.
  • Respond to inquiries and offer customer support.
  • Send updates, promotions, or administrative messages (opt-out available).
  • Analyze usage trends and enhance user experience.

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Service Providers: Third parties assisting with operations (e.g., hosting, analytics).
  • Legal Compliance: If required by law or to protect our rights.

4. Data Security

We implement industry-standard measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Withdraw consent (where applicable).

To exercise these rights, contact us at:

  • Phone: +852 96391478
  • Address: 太子聯合廣場

6. Third-Party Links

Our services may contain links to third-party sites. We are not responsible for their privacy practices.

7. Changes to This Policy

We may update this policy periodically. The revised version will be posted with a new “Last Updated” date.

8. Contact Us

For questions about this Privacy Policy, contact us at:
Soul Mate
Phone: +852 96391478
Address: 太子聯合廣場